First try step 1, if this fails carry out step 2
If this also fails try, 2 or 3 times more then contact Crystal Clear Satellite TV
Disconnect the digibox from the power supply and re-connect after 30 seconds.
With the red standby light on, wait a full 5 minutes.
Press the blue button marked "sky", you should now have the sky welcome channel and can now watch all available channels
To re-set the frequency, please carry out the following procedure
On your sky remote control
Press 4 (system setup) then SELECT
Press 0 then 1 and SELECT
The top line on the screen should now read INSTALLER SETUP
Press 2 (default transponder)
Using the number keys change the frequency setting to 12.207
Move down one line using the green arrow below the select button and change the polarization to V using the right green button next to the select button
The Symbol rate (Mbaud) setting should read 27.5
The FEC setting should read 2/3
Again using the down arrow move to SAVE NEW SETTINGS & press SELECT
The screen should now be showing the INSTALLER SETUP menu
Then press no 5
The screen should now be showing MANUAL TUNING
Using the down arrow move to FIND CHANNELS & press SELECT
The lock indicator should say OK
Press SELECT 3 more times then BACK UP 4 times to return to television
If these procedures fail please try again. If you still have no picture, contact us for advice.